Patient guide

Guideline for inpatient treatment

After your consultation, if you are indicated for hospitalization, doctors and nurses will guide you to choose your room and make a deposit for hospitalization.

Patients/Family Rights and Responsibilities

Please read carefully Patients/Family Rights and Responsibilities to ensure the benefits during examination and treatment at Vinmec International Hospital.

Instructions for booking an appointment at the Breast Screening Center at Vinmec Times City

Vinmec would like to thank you for always trusting and using the medical examination service in general and the breast specialist examination in particular. To ensure that you have the best service experience, Vinmec Times City International Hospital encourages you to contact and book an appointment in advance to avoid long waiting times.

Instructions for electronic medical declaration via iVisitor system at Vinmec Times City

From May 12, 2020, the iVisitor electronic medical declaration service has been deployed by Vinmec Times City International General Hospital for all visitors including: patients, contractors, visitors, etc... This is a new solution, helping customers to proactively update information remotely and save time when checking in/out of the hospital.

Privacy Policy of Vinmec International Hospital Joint Stock Company

Instructions for connecting Medical records and vaccination books on MyVimec application

MyVinmec is one of the first mobile patient support applications in Vietnam. The system integrated the connection feature with medical records, vaccination books of customers and family as soon as the first edition was released, allowing users to actively update, look up, and update examination information, disease treatment, and vaccination schedule.

Instructions to schedule a telehealth consultation and perform an examination

The telehealth program implemented by Vinmec has become a bridge connecting leading doctors and medical experts with thousands of patients across the country. Now, with streamlined procedures, customers can book appointments and make appointments all in one MyVinmec application.

Instructions to pay for remote healthcare services on MyVinmec application

With the goal of becoming a smart companion with patients, MyVinmec has integrated telehealth services right in the application platform, from booking appointments, connecting with doctors, making payments,... all operations can be performed quickly on the system.

Frequently asked questions when using the MyVinmec application to perform telehealth services

With the success of the service in the past, Vinmec decided to deploy the service encapsulated in the Vinmec’s application. Below are answers to help customers better understand this service.