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For customers

For customers

  • Hospital charges at Vinmec Nha Trang

    Hospital charges at Vinmec Nha Trang

    With our "Client-centered" approach, Vinmec always aim to deliver to Vietnamese people our best services, become a prestigious healthcare destination and brand, and be able to earn trust from domestic as well as foreign customers. Being the first general hospital in Vietnam that earned JCI Certificate (Joint Commission International) - the biggest organisation in global healthcare accreditation that assesses quality achievement, patient care and safety - Vinmec International General Hospital continues its determination to build and provide new and professional healthcare standards for Vietnamese people.
  • PRIVACY POLICY OF  VINMEC INTERNATIONAL GENERAL JOINT STOCK COMPANY

    PRIVACY POLICY OF VINMEC INTERNATIONAL GENERAL JOINT STOCK COMPANY

    Last updated on 7 December 2020
  • Instruction of authorization for release copy of a medical record

    Instruction of authorization for release copy of a medical record

    For the convenience of clients who would like to get their duplicated medical records in the hospital by their authorized representatives, here are the instructions of Vinmec International hospital for authorization for release copy of a medical record.
  • Hospital charges at Vinmec

    Hospital charges at Vinmec

    Hospital charges applied since 01/11/2019. All charges can be changed without notice.
  • Visiting hours and regulations at Vinmec

    Visiting hours and regulations at Vinmec

    To avoid the risk of infection during early treatment for early recovery and patient can take complete rest, the hospital restricts the visits to patient and staying in care throughout the treatment period.
  • Guideline for inpatient treatment

    Guideline for inpatient treatment

    After your consultation, if you are indicated for hospitalization, doctors and nurses will guide you to choose your room and make a deposit for hospitalization.
  • Outpatient examination procedure at Vinmec

    Outpatient examination procedure at Vinmec

    If this is your first visit at Vinmec, please come to the Reception Desk at Outpatient Department to open your visit file. The information needs to be provided
  • Instruction for appointment at Vinmec

    Instruction for appointment at Vinmec

    In order to assure our best services, Vinmec International Hospital encourages you to book appointment with Operators to avoid waiting time.
  • Vinmec working hours

    Vinmec working hours

    Vinmec International Hospital is ready to cater the needs of customers all year round with details on working hours as followed.
  • Rights and responsibilities of patients and their families

    Rights and responsibilities of patients and their families

    Please review “Rights and responsibilities of patients and their families” below to ensure that all benefits are well received during examination and treatment at Vinmec.  
  • Vinmec’s Insurance partners

    Danh sách đối tác bảo hiểm
    Vinmec International General Hospital would like to send special thank to Dear Customer using our medical services. Considering the benefits of customers, VINMEC together...
  • Procedure for insurance billing at Vinmec

    Thủ tục thanh toán bảo hiểm tại Vinmec
    To ensure the benefits of patients, Vinmec International Hospital provides policy for health insurance with practical and convenient billing method, which helps save...